Business Systems Team - Testing Lead

The Management Analyst 4 will serve as the lead for testing in the Business Systems Support area, manage system regression testing, and coordinate the standardization, system quality improvement, and User Acceptance Testing (UAT) for DVS business systems. The position has broad responsibility for setting testing priorities, distributing work, tracking, monitoring, and analyzing bugs, defects, upcoming system changes, etc., and performing other related tasks as needed. The lead will direct the writing and implementation of work procedures to meet operational needs and provide technical expertise for the agency on system testing and UAT practices, and lead testing initiatives that affect the systems of the agency. They will train and back up the dedicated testers in the division and provide training for new testers in the agency on procedures and best practices. The incumbent will also provide written and oral presentation of testing status, issues, and proposed solutions to management as required. This person will work closely with the product and systems support teams to support DVS’s internal functions that are essential for meeting customer needs.  This position promotes good stewardship of state resources, balances operational efficiency, and standardization with flexibility and customer service.

Qualifications

Minimum Qualifications

1. Three* years of experience providing technical expertise and analysis in software and/or business systems testing contributing to continuous improvement and/or advanced testing techniques
2. Experience mentoring, coaching, training team members
3. Ability to work cooperatively with individuals from diverse backgrounds and underserved communities

Applicants that meet the above qualifications will be further evaluated on the following:

• Experience organizing and leading testing, maintaining multiple projects simultaneously, working independently and effectively under pressure
• Ability to communicate clearly, present complex information to users in a comprehensive style, translate business information to technical stakeholders and translate technical and system information to non-technical stakeholders
• Collecting, analyzing and interpreting data; using data to lead decision making while navigating change, ambiguity and setbacks
• Leading continuous improvement initiatives
• Developing and implementing policies and procedures
• Providing test strategies, plans and test scenarios for IT projects; organizing and prioritizing work and creating and providing status reports

*Bachelors degree or higher may substitute for one year of experience

Preferred Qualifications

• Experience building and maintaining strategic relationships
• Experience and knowledge of driver and motor vehicle related services
• Experience with technology related project coordination and contract management
• Experience with testing and quality assurance work prioritization
• Experience creating a strategic roadmap for testing and quality assurance
• Experience with automated testing, load and performance testing, security testing, usability and accessibility testing
• Experience in Agile/Scrum
• CCXP certification
• Knowledge of industry best practices, trends and emerging technologies

Physical Requirements

Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.

Additional Requirements

This position requires successful completion of the following:

It is policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

1. criminal history
2. reference check
3. credit check
4. US citizenship check
5. fingerprinting (EDL/Real)

Application Details

How to Apply 

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Megan Lund at [email protected] .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Megan Lund at [email protected].

About Public Safety Dept 

The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,200 dedicated employees operating programs statewide that all have one goal: Building a safer Minnesota.

Working together to improve the state we love. 

What do Minnesota's State employees have in common? 

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits 

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include: 

• Paid vacation and sick leave 
• 12 paid holidays each year 
• Low-cost medical, dental, vision, and prescription drug plans 
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children 
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care 
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.